Core refunds can only given when we deem the part worthy of being rebuilt.
If you have questions about if your core is rebuildable, please do one of the following BEFORE YOU PLACE YOUR ORDER OR SEND US CORES:
- use our contact form to send us several clear pictures of the part (3 pictures allowed per message)
- give us a call at 503-463-1130 for guidelines
Often we can at least offer a partial refund on your core, but we can not give core refunds on cores we can not use and we will not refund any shipping fees paid to ship the cores to us or pay to return the cores to you, if the cores cannot be used. For your sake and ours, please check with us before sending us a core if you are not certain it is rebuildable.
If you choose to send your cores to us in advance of placing an order or choose "Hold my order for the Cores" when placing an order, and your cores are not rebuildable, you will be required to pay the core charge before we will ship your order.
Send Core Returns with a copy of your receipt to:
Core Return for (Your Order Number)
5377 Waconda Rd NE
Salem, OR 97305