.

International Customers (Updated 8/2026)

International Customers (Updated 8/2026)
Due to some ongoing challenges with the software we use to generate customs data and print shipping labels for international orders, orders may take upto 7 days before we are able to generate the shipping label. If the order has USED item or items that need to be shipped from the supplier to us, it can take significantly longer.

Also be aware that even though we ship items with the proper documentation to show that duties and taxes are prepaid, some Postal Services are ignoring this and still charging these fees at delivery. If this occurs to you, please send us a copy of the receipt showing the tracking number with the fees paid and we can get the Duties/Taxes we charged to you refunded.
AU Customers / NZ Customers
We received the following message from the company that handles our international shipping, duties and tax:

To align with evolving international tax requirements, we’re updating how tax is handled for cross-border shipments into Australia and New Zealand.

Effective April 12 2025, we began collecting AU and NZ tax on all orders. This update ensures your shipments remain fully compliant with the laws in Australia and New Zealand.

Australia requires online retailers to collect GST on sales of low-value goods (sales price of 1,000 AUD or less) to consumers in Australia and remit the collected GST to the Australian Taxation Office. The requirement only applies to foreign-based online retailers with actual or projected annual sales to consumers in Australia of 75,000 AUD.

West Coast Classic Cougar does not currently ship over 75,000 AUD to Australia annually, but since the service we use to handle our duties and taxes does, this rule now applies to us.
Canadian Customers
DHL HAS SUSPENDED ALL SHIPMENTS TO CANADA EFFECTIVE 6/17/2025.
Our parts are classified as "Antique Auto Parts" and as such had been duty free. As of March 2025, Canada has imposed a 25% duty on these parts, so they are no longer duty free.
We have worked with UPS to waive some of the brokerage fees. The rates shown now include all UPS fees. We have also added DHL, which offers lower cross boarder fees.

Our shipping provider has added Duties Prepaid options for US Postal Service options to Canada. This has allowed us to resume USPS shipments to Canada.

However, beware that this is a new process for the Post Office, so sometimes Canada Post shows the duties and taxes COD, when they are actually prepaid. If this happens, first inform Canada Post that the shipment was sent duties prepaid (DDP). If they still require you to pay the duties before delivery, please contact us.
Israeli Customers
DHL HAS SUSPENDED ALL SHIPMENTS TO ISRAEL EFFECTIVE 6/17/2025.
Turkey Customers
The international shipping software we use requires that we pre-collect and pre-pay the duties and taxes. Because of recent changes to Turkey import laws, Turkey no longer supports this. Because of this you will need to use a shipping broker for us to ship items to you.
UK Customers
We are using a new shipping service where international shipments now include the Duties/Tax/Fees, so currently we can not offer USPS/Mail Innovations if the order is over 135GBP, since USPS can not pay duties/taxes. If the order is less than 135GBP, we can pay the taxes directly to the UK and we can ship USPS/Mail Innovations.   All orders over 135GBP have to ship UPS/DHL so we can use DDP to cover the Duties/Tax/Fees. This has allowed us to resume shipments of any value to the UK.

TIP: You will likely be able to ship your order for less cost if you ship any items over 135GBP on one order via UPS/DHL, then break the rest of the order up into orders of less than 135GBP.  

By breaking your orders up into less than 135GBP:
EU Customers

Due to European Union Packaging Waste Regulations (PPWR), we are no longer able to ship directly to consumers in the EU. You must use a US-based shipping broker to place your order.

Effective July 1, 2026, the European Union (EU) removed the €150 de minimis threshold. As a result, all shipments from outside of the EU destined to EU 27 countries with a value less than or equal to €150 EUR per shipment require full customs clearance.
Because of this change we currently we can not offer USPS on shipments to the EU, since USPS can not pay duties/taxes.

If the order is less than 150EUR, we can pay the carrier fees and VAT (taxes) directly to the EU, therefore we can ship Mail Innovations.  However, the packages shipped Mail Innovations will not include the duties prepaid (even though the shipping quotes currently indicates that it does), and these packages will arrive with a COD for the duties due. To prepay all duties, tax and carrier fees on orders under 150EUR, please choose UPS/DHL so we can use DDP to cover the Duties/Tax/Fees.

All orders over 150EUR have to ship UPS/DHL so we can use DDP to cover the Duties/Tax/Fees.

TIP: Even though with the above change you can no longer avoid duties by breaking you orders into order less than 150EUR, you will likely be able to ship your order for less cost if you ship any items over 150EUR on one order via UPS/DHL, then break the rest of the order up into orders of less than 150EUR.  

By breaking your orders up into less than 150EUR:
  • less expensive shipping methods are available
  • you will avoid some UPS/DHL fees
US Postal Service (USPS)
Our new international shipping system supports international shipments via USPS only if the order total (including shipping to most countries) is below the Duty/Tax De Minimis for your country (View De Minimis Chart).
Exceptions:
Canada orders of any value
UK orders upto 135GBP

The US Postal Service (USPS) has suspended services to over a dozen countries (see complete list).
UPS Worldwide Services \ DHL Worldwide can still be delivered to these locations.